In mid-September, I attended the inaugural ELFA Innovation Lab in Denver. While I had been a regular attendee at its predecessor, the ELFA Operations and Technology Conference, I was eager to experience this new iteration. There was a great sense of energy and enthusiasm across all three days of the event. I don’t know if it reflected the positive business conditions or simply the excitement of the new format but attendees seemed light on their feet and genuinely engaged in their conversations.

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Thought leaders approach most topics walking the line between being first with an idea and having recognized peers supporting/validating the idea. We approached the first article in this series (When uncertainty hits the balance sheet: High Residuals) with that usual balance in mind and are happy to report that we have company in our observations as well as novelty in some of our recommendations.

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