How do you define innovation? This was the initial question posed by moderator Scott Nelson during the March 3, 2022, Monitor Live+ Panel: Creating a Future for Your Company. In presenting the question, Nelson used the Peter Drucker’s definition to lead off the discussion. “Innovation is an effect in economy and society, a change in the behavior of customers, of teachers, of farmers, of doctors, of people in general”

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Transformation to becoming a “digital business” may be a tired topic, but how many finance companies can actually claim success? Indeed, how many business leaders have a definition of success for digital transformation much less have communicated it companywide?

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